I just wanted to drop you a quick note to say how delighted we are with the service we received from Pret A Vivre and Helen in particular.
Our blinds are stunning and so well finished but I think the whole experience was really made by the excellent customer service we received from Helen. She had only been in her job a couple of days when we first visited but was already extremely knowledgeable (not to mention patient as we had a hot sticky toddler in tow!). Her eye for matching fabric to our colour schemes was fantastic and whilst she certainly took on our views and preferences she also made some fabulous suggestions herself which we wouldn’t have gone for and are so pleased now that we trusted her judgement.
Throughout the sales process she was always on hand and never too busy to deal with my many calls.
She is an asset to your team and we will certainly be recommending pret a vivre and will be back when we are ready to have curtains for the rest of our house.
Your measurers and fitters were also delightful and a pleasure to work with.