Delivery & Returns

Once your order is ready we will call you to arrange for a date for the fitting (if ordered), or to arrange for a convenient date and address for us to deliver.

Delivery is made by courier between 9am and 5.30pm Monday to Friday and needs to be signed for. If you are happy for your order to be delivered without being signed for, we will need your written authorisation and Prêt à Vivre will not accept any liability for non delivery or damaged and/or missing goods.

The Standard Delivery costs £15 for UK mainland deliveries or £22 for UK Offshore deliveries (excluding Channel Islands).

If you want your Order to be delivered in the morning, you can upgrade to a pre-12.30 Delivery (guaranteed by 12.30pm) for an extra £4 for consignments under 15kg.

If you want your Order to be delivered in the afternoon, you can upgrade to a pre-5.30 Delivery (guaranteed by 5.30pm) for an extra £4 for consignments under 15kg.

If a weekday delivery is not convenient, you can also upgrade to a Saturday Delivery (morning only) for an extra £14 for consignments under 15kg.

For deliveries outside the UK or for Channel Islands, the delivery charge will be quoted to you according to volume, weight and address of delivery.

A surcharge of £13 will be applied to deliveries of goods over 243cm long (this does not apply to poles).

Personal Service

On line, over the telephone, or in one of our 5 showrooms you will be looked after and guided through the whole process by one of our designers

Expert Service

Professional advice at all stages of this process from measure through to quote and order whether you are buying 1 roller blind or a fully integrated home automation for a whole house

Price Match Promise

We offer you the most competitive solutions for your curtains and blinds; we promise to match any like for like quote for the same size and specification of product.

Quality Products

Traditionally woven fabrics from family run European mills & yarn suppliers which are shown made up in all of our showrooms

Personal Touch

Curtains and blinds made by our skilled seamstresses working in either workrooms or within their homes in and around Nottinghamshire